Help center

Browse our products, add your favorite items to the cart, and click Checkout. Follow the on-screen steps to enter your details and complete your purchase.

We accept major payment options, including credit/debit cards, PayPal, and other secure online methods shown at checkout.

Once your order is confirmed, you’ll receive an email or message with a tracking number so you can follow your delivery status.

We offer easy returns within 7–14 days of delivery. Items must be unused and in original packaging. Contact our support team before sending anything back.

Shipping usually takes 3–7 business days, depending on your location and the product’s availability.

Yes, if your order hasn’t been shipped yet. Please contact us as soon as possible through our Contact Us page or customer email.

Currently, we ship within selected regions. Please check our shipping details at checkout for availability in your area.

You can reach us anytime through our Contact Us form or by email at support@dynexiacrest.com (replace with your actual email).